Welcome to Zenquex. Your privacy iscritically important to us. This Privacy Policy explains what information wecollect, how we use it, and the choices you have. By visiting https://www.zenquex.com (or https://zenquex.com),you agree to the terms described herein.
1. Who We Are Zenquex (“we,” “us,” or “our”) is a California-based digital agency headquartered in Los Angeles. We provide web design, SEO, digital marketing, automation, graphic design, email marketing, PPC, social media, and AI-powered chatbot services. If you have any questions about this policy, please contact us at zenquex@gmail.com.
2. Information We Collect
2.1 Information You Provide Directly
1. Contact Forms – When you fill out a “Contact Us” form, we collect your name, email address, and any message you choose to send.
2. Proposal Request Forms – When you complete our “Request a Free Proposal” form, we collect: Name, Email Address, Company Website URL, Selected Services (e.g., Web Design, SEO, Automation, Email Marketing, Digital Marketing, PPC, Graphic Design, Social Media, AI Bots), Estimated Monthly Budget. Each of these fields helps us understand your needs so we can prepare a tailored proposal.
3. Email Correspondence – Any information exchanged by email is retained by us.
2.2 Automatically Collected Information
Cookies & Session Data – We use minimal cookies required to keep our site functioning (e.g. session cookies, load-balancing cookies). These do not track personal behavior.
Log Data – Our hosting infrastructure may collect standard server logs such as your IP address, browser type, and pages visited, to monitor performance and troubleshoot errors.
3.How We Use Your Information
Respond to Inquiries – We use your contact‐form submissions and email messages solely to reply to your requests.
Improve Our Services – Aggregate usage data helps us optimize site performance and user experience.
Future Integrations – If we choose to export form submissions to a third-party service (e.g. Google Sheets), we will update this policy and notify you in advance.
4.Disclosure of Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
Service Providers – We may share data with vendors who help us operate the website (e.g. our hosting provider). These providers are contractually bound to keep your information confidential and secure.
Legal Requirements – We may disclose information to comply with legal obligations or to protect our rights.
5.Data Retention
We retain your personal information(contact-form submissions and emails) for as long as necessary to fulfill thepurpose for which it was collected, or until you ask us to delete it. You mayrequest deletion at any time (see Section 8 below).
6.Your Privacy Rights (California – CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
1. Know what personal information we collect and how we use it.
2. Delete your personal information from our records.
3. Opt-out of the sale of your personal information (we do not sell data).
To exercise any of these rights, email us at zenquex@gmail.com. We will respond within the timeframe required bylaw.
7.Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect or maintain personal information from minors. If we learn that we have collected data from a minor, we will promptly delete it.
8.Cookies & Tracking Technologies
We only use essential cookies required to run the site. You can disable cookies in your browser settings, but some functionality may be lost.
9.Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.
10.How to Contact Us
If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:
Email: zenquex@gmail.com
Website: https://www.zenquex.com
Thank you for trusting Zenquex. We are committed to keeping your information safe and transparent.